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Broadway Tixx Frequently Asked Questions

Q. How do I know I am dealing with a credible company?
A. Prime has been in business since 1989. We are a reputable company with excellent references from the Better Business Bureau (BBB). There is also a VeriSign seal on our homepage that indicates that all online transactions are secured.

Q. Can I cancel for any reason after I place an order?
A. No. All sales are final and there are no cancellations or exchanges.

Q. Is the price I pay the same as the price printed on the ticket I receive?
A. No, you are paying a premium for our value-added service. The price you are paying is the current market value for the tickets you are ordering. We specialize in obtaining hard-to-find tickets and resell tickets above face value (the price printed on the ticket).

Q. Who decides what price the tickets are sold for?
A. All ticket prices are based upon the current market value, which is influenced by supply and demand. Therefore, we are constantly updating our ticket prices to accurately reflect the current market value. Our prices are subject to change at any time and without notice.

Q. Where do you get your tickets from?
A. We buy our tickets from a variety of locations, including; ticket box offices, season ticket holders and other ticket resellers. We often purchase tickets from customers like you who have extra tickets to sell.

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Broadway is not affiliated in any way with Broadway, Ticket Master, or any box office. Our prices reflect the cost of obtaining premium seating. By purchasing tickets through this site, the buyer understands that they are purchasing a complete package in US currency.

ALL SALES FINAL: Purchaser further acknowledges that the package is nonrefundable, in the event a concert, theater, or sporting event is canceled purchaser may return ticket and transportation pass (receipt) in exchange for a future event. This option must be made be made no later than 30 days from the days of the official cancellation by event promoter.
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